Returns & Exchanges Policy

At HiYota Parts Inc., we want you to be completely satisfied with your fashion finds. If your purchase doesn't fit or meet your expectations, you can return unworn items with original tags within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all clothing tags remain attached and the garments are in unworn condition.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.